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2024-04-13 16:051.有关电话礼仪的英文怎么说
有关电话礼仪的英文
1. 介绍自己，可以说：
① This is 。 (speaking).
② This is 7863469.
③ 。 is here. 千万不能说 I'm 。
接英语电话礼仪
2. 询问对方是谁，可以问：
① Who's that?
② Who's speaking (calling), please？ 千万不能问 Who are you?
3. 询问对方是不是某人，应问：
Is that 。？ 或 Is that 。 speaking (calling)？ 绝对不能问 Are you 。?
4. 通话时，有重要的事情要处理，不得不中断通话，要有礼貌地请对方稍等，可以说：
① Hold on, please.
② Just a moment, please.
③ Wait a minute, please.
5. 通话时，应说明打电话的意图或征求对方的意见，可以说：
① I'm calling to tell you 。
② I'm calling to ask you 。
6. 打电话时，拨错了电话号码，应说：Sorry, wrong number.
学习简单几句 礼貌结束通话
1. I've really got to go, I'll get back to you when I get the office.
我真的得走了，我进办公室再打给你。
2. Sorry, I must end the conversation. There's someone on the other line.
抱歉，我不能再说了。有另一人在线。
3. Sorry, I've got to hang up. My wife's waiting for me.
抱歉，我得挂电话了。我老婆在等我。
4. I think I'd better let you go. I'll talk to you later.
我想我应该让你去忙了，我晚点再打给你。
5. I have to get back to work. I'll call you later tonight.
我要回去工作了。我今晚再打给你。
6. Shall we continue this later? I've got a call waiting.
我们可不可以晚一点再继续谈？我有插播。
7. It's kind of late. Why don't we talk about it tomorrow?
有点晚了。我们何不明天再谈呢？
8. I've got to meet a client right now. Can we talk later?
我现在要去见一个客户。我们可以晚一点再谈吗？
9. I won't keep you any longer.
我不耽误你时间了。
10. Sorry, it's getting late. Can you call again tomorrow morning?
抱歉，时候不早了。你可不可以明天早上再打来？
2.打电话礼仪,英文版的
(1)打电话人常用语：
①I'll ring him/her up again.我会再给他打电话。
②Can I leave message？ 我可以留信息吗？
③Hello!May I speak to Ann,please？喂，我想让安听电话。
④I'll be back later/again.我一会再打。
⑤Is that Li Lei(speaking)？你是李磊吗？（注意不能用Are you…？或Who are you?）
⑥Hello,could I speak to Jim,please？喂，我可以跟吉姆通话吗？
(2)接电话人常用语：
①Hello! Who is that? / I couldn't get through. 我接不通。
②Can I take a message(for you)？我可以（替你）捎个口信吗？
③Hold on, please. / Hold on a moment. /Hold the line, please. /Hold on for a moment,please.请等一会儿。
④He/She isn't here right now .他（她）不在。/
⑤Sorry, but Tom is out.对不起，汤姆出去了。
⑥Hello!This is Mike(speaking).你好！我是迈克。（注意：不能用I am Tom.）
⑦Sorry, I'm afraid you have the wrong number.对不起，恐怕你拨错电话了。
⑧I'll give her the message.我将给她捎个口信。
⑨Thanks for your message.谢谢你捎信来。
(3)挂电话语：Goodbye.再见：
例题1:--Hello. May I speak to Tom Smith?
--Yes. _______.
A. My name's Tom Smith B. I'm Tom Smith C. This is Tom Smith D. Tom Smith's me
例题2:--__________________ ??
--Hold on, please.
A. Are you Bruce, please B. Who are you C. Are you at home, Bruce D. May I speak to Bruce, please.
常用的打电话用语（Making telephone calls）
3.有关电话礼仪的英文怎么说
有关电话礼仪的英文1. 介绍自己，可以说：① This is 。
(speaking).② This is 7863469.③ 。 is here. 千万不能说 I'm 。
接英语电话礼仪2. 询问对方是谁，可以问：① Who's that？② Who's speaking (calling), please？ 千万不能问 Who are you?3. 询问对方是不是某人，应问：Is that 。？ 或 Is that 。
speaking (calling)？ 绝对不能问 Are you 。?4. 通话时，有重要的事情要处理，不得不中断通话，要有礼貌地请对方稍等，可以说：① Hold on, please.② Just a moment, please.③ Wait a minute, please.5. 通话时，应说明打电话的意图或征求对方的意见，可以说：① I'm calling to tell you 。
② I'm calling to ask you 。6. 打电话时，拨错了电话号码，应说：Sorry, wrong number.学习简单几句 礼貌结束通话1. I've really got to go, I'll get back to you when I get the office.我真的得走了，我进办公室再打给你。
2. Sorry, I must end the conversation. There's someone on the other line.抱歉，我不能再说了。有另一人在线。
3. Sorry, I've got to hang up. My wife's waiting for me.抱歉，我得挂电话了。我老婆在等我。
4. I think I'd better let you go. I'll talk to you later.我想我应该让你去忙了，我晚点再打给你。5. I have to get back to work. I'll call you later tonight.我要回去工作了。
我今晚再打给你。6. Shall we continue this later? I've got a call waiting.我们可不可以晚一点再继续谈？我有插播。
7. It's kind of late. Why don't we talk about it tomorrow？有点晚了。我们何不明天再谈呢？8. I've got to meet a client right now. Can we talk later？我现在要去见一个客户。
我们可以晚一点再谈吗？9. I won't keep you any longer.我不耽误你时间了。10. Sorry, it's getting late. Can you call again tomorrow morning？抱歉，时候不早了。
你可不可以明天早上再打来？。
4.打电话礼仪,英文版的
(1)打电话人常用语： ①I'll ring him/her up again.我会再给他打电话。
②Can I leave message？ 我可以留信息吗？ ③Hello!May I speak to Ann,please？喂，我想让安听电话。 ④I'll be back later/again.我一会再打。
⑤Is that Li Lei(speaking)？你是李磊吗？（注意不能用Are you…？或Who are you？） ⑥Hello,could I speak to Jim,please？喂，我可以跟吉姆通话吗？ （2）接电话人常用语： ①Hello! Who is that? / I couldn't get through. 我接不通。 ②Can I take a message(for you)？我可以（替你）捎个口信吗？ ③Hold on, please. / Hold on a moment. /Hold the line, please. /Hold on for a moment,please.请等一会儿。
④He/She isn't here right now .他（她）不在。/ ⑤Sorry, but Tom is out.对不起，汤姆出去了。
⑥Hello!This is Mike(speaking).你好！我是迈克。（注意：不能用I am Tom.） ⑦Sorry, I'm afraid you have the wrong number.对不起，恐怕你拨错电话了。
⑧I'll give her the message.我将给她捎个口信。 ⑨Thanks for your message.谢谢你捎信来。
（3）挂电话语：Goodbye.再见： 例题1:--Hello. May I speak to Tom Smith? --Yes. _______. A. My name's Tom Smith B. I'm Tom Smith C. This is Tom Smith D. Tom Smith's me 例题2:--__________________ ?? --Hold on, please. A. Are you Bruce, please B. Who are you C. Are you at home, Bruce D. May I speak to Bruce, please. 常用的打电话用语（Making telephone calls）。
5.用英语写电话礼仪的重要性
Emotion, culture and manners of telephone etiquette not only reflects each listener, but also reflects the quality of the hotel staff. If we each make a phone call, the other party can show a very friendly and helpful to my attitude, at the same time can help me solve every problem, just as I usually work as well or as life like smooth, no matter I am what attitude to each other, so that I can treat. How good! This is what everyone expected, is required for each of our guests! The hotel is a service industry, should be the consciousness of service into the telephone etiquette, with a service attitude to deal with the phone, in a warm and calm, positive and helpful attitude to make the greatest efforts to provide help, without harming the interests of the hotel, try our best to meet the needs of the guests is every one of our staff duties, how can let us be very happy and try to provide the help we must first consider the question of feeling. Because the quality of telephone etiquette. The hotel each department has the opportunity to communicate by telephone and guests, not just front-line staff as facing guest telephone communication, cover a wide range, at the same time every call represents the hotel etiquette quality and service quality, telephone etiquette is every employee of the hotel must master a skill. So the telephone etiquette is particularly important, will affect the image of the hotel to guests. The importance of hotel service, telephone etiquette: 1, the phone will affect the business between the hotel and guests to reach; 2, the phone will affect the image of the hotel guests; 3, the phone will affect the relationship between employees and team; 4, the phone will affect the relationship between guests and employees. Two. Factors affecting the quality of telephone: 1, the level of speed and intonation; 2, telephone wording; 3, both sides of the environment; 4, telephone line; 5, the attitude of both sides. 电话礼仪不仅仅反映了每位接听者的情绪、文化修养和礼貌礼节，同时也反映了整个酒店的职员质素。
如果我们每打一个电话，对方都能显示出非常友好，乐于助我的态度，同时都能帮我解决每个问题，这就如我在平时工作一样顺利或如人生道路一样顺畅，不管我是以什么样的心态，对方能如此对待我，那有多好！这也是每个人所期待的，是我们每位宾客所需求的！ 酒店是一服务行业，就应将服务的意识融入电话礼仪当中，以一种服务的态度应对电话，以一种热情、平和、积极的乐于助人的心态来尽最大努力提供帮助，在不损害酒店利益的基础上，尽力满足宾客的需求是我们每一位服务人员的职责，怎样才能让对感到我们是非常乐意和尽力为其提供帮助我们首先必须考虑的问题。因为电话礼仪质素。
酒店每个部门都有机会通过电话和宾客沟通，而不仅仅是象面对宾客一样只是一线部门的员工，电话沟通所涉及的面较广，同时每个电话都代表着酒店的礼仪质量和服务质量，电话礼仪是酒店的每位员工都必须掌握的一门工作技能。因此电话礼仪显得尤其重要，都影响到宾客对酒店的形象。
一、电话礼仪对酒店服务的重要性： 1、电话会影响到酒店与宾客之间生意的达成； 2、电话会影响到酒店对宾客的形象； 3、电话会影响到员工之间的关系与团队性； 4、电话会影响到宾客与员工之间的关系。 二、影响电话接听质量的因素： 1、语调的高低、速度； 2、电话措词； 3、双方环境； 4、电话线路； 5、双方的态度。
6.以电话礼仪为题写一篇英语作文
以自我介绍开始电话交谈：“hello,this is peter jones. 如果你在接电话的时候对方没有表明他是谁，你可以说：“may i ask who's calling,please?”
asking for someone / making a request
如果你打电话给特定的某个人的话，那么你得用礼貌的问句来表达意图，例如“may i speak to rachel smith, please？”当你只知道分机号码却不知道人名的时候你可以说：“could i have extension number 635？”但如果打电话是有特定的目的，那最好是这么说：“i'm calling to make a reservation.”
holding and transferring
“please hold”是电话语言中表示“等一下”。当你需要transferred（转接）到另一部分机，你常会听到：“connecting your call ”或者“please hold,i'll transfer you.”。如果你是在繁忙时段拨打某公司电话的话，你可能会听到简短的一句话，“hello,please hold，”在接线员将你转到另一条线之前。
leaving a message
当你打电话的对象不在或不能接听电话时，准备好留言。你可以使用voicemail（电子录音系统）或一部answering machine（在磁带上录音的一种机器）。如果你正和接线员讲话的话，他们会问：“would you like to leave a message？”或。以自我介绍开始电话交谈：“hello,this is peter jones. 如果你在接电话的时候对方没有表明他是谁，你可以说：“may i ask who's calling,please?”
asking for someone / making a request
如果你打电话给特定的某个人的话，那么你得用礼貌的问句来表达意图，例如“may i speak to rachel smith, please？”当你只知道分机号码却不知道人名的时候你可以说：“could i have extension number 635？”但如果打电话是有特定的目的，那最好是这么说：“i'm calling to make a reservation.”
holding and transferring
“please hold”是电话语言中表示“等一下”。当你需要transferred（转接）到另一部分机，你常会听到：“connecting your call ”或者“please hold,i'll transfer you.”。如果你是在繁忙时段拨打某公司电话的话，你可能会听到简短的一句话，“hello,please hold，”在接线员将你转到另一条线之前。
leaving a message
当你打电话的对象不在或不能接听电话时，准备好留言。你可以使用voicemail（电子录音系统）或一部answering machine（在磁带上录音的一种机器）。如果你正和接线员讲话的话，他们会问：“would you like to leave a message？”或者你可以说，“may i leave a message？如果想要对方回电话的话，千万别忘了留你的电话号码。这被称作call back number.
asking the speaker to slow down
如果你不确定你能听懂所有的英语对话，一定要坦诚。直接告诉对方：“my english isn't very strong,could you please speak slowly？”大部分的人会赞许你的诚实并很高兴这么做。
write it down
另外网上会有更多例句和视频，您可以多多查询。
7.关于电话礼仪的演讲用英语写
eing Polite
文明礼貌
Good manners are very important in the communication of daily life.Everyone likes a person with good manners.But what are good manners?
在日常生活中有礼貌是很重要的.每个人都喜欢有礼貌的人.但是什么才是有礼貌呢？
How does one know what should do and what should not do when trying to be a good - mannered person?
想成为一个有礼貌的人如何知道什么应该做，什么不应该做？
Well,here are some common examples.A person with good manners never laughs at a people in trouble.Instead,he (she) always tries to consult or offer help to the person.
好，这有一些常见的例子.一个有礼貌的人永远不会嘲笑处于困境中的人.相反，他（她）总是试图咨询情况或提供帮助.
When he (she) takes a bus and sees an old man or a sick man,he (she) always gives his (her) seat to him.He doesn't interrupt other people when they are talking.
当他（她）在公共汽车上看见老人或病人，他（她）总是会给他让座.他不会打断别人的谈话.
He uses a handkerchief when he sneezes or coughs.
在打喷嚏或咳嗽时他会用手帕.
He does not spite in public places.Ideas of what are good manners are not always the same in different regions.For example,people in Western countries usually kiss each other to show their greetings,whereas in China,kissing in public is something of unusual and sometimes be regarded as impolite to somebody else.
他不会在公共场合吐痰.对于什么才是有礼貌，不同的地方是不一样的.例如，人们在西方国家通常互相亲吻来表示问候，而在中国，在公众场合接吻是不寻常的事情，有时会被视为是对别人的不礼貌.
So it is important to know what is regarded as polite and impolite before you go to a region.
所以在去一个地方之前知道什么是礼貌什么是不礼貌是很重要的.
But remember that it is always right to be kind and helpful to others.
但请记住，友好和乐于助人永远都是对的.
8.电话礼仪英语短文300字
Telephone manners
While today's phones are capable of countless special functions, remember that basic etiquette still applies. Being aware of who is with you and where you are when receiving a call is important, as well as having an awareness of your volume and tone of voice. If you don't want anyone to hear your conversation, chances are they don't want to hear it either!
Cell phones are great—they keep us in touch with friends and family and can be life savers in an emergency. But they can also be annoying if not used thoughtfully. Remember, it doesn't have to be on all the time and you don't always have to answer it immediately. Learn to use your phone's features like silent ring, vibrate and voicemail to handle the times when your phone would be bothering others if it rang and you answered it.
1.Be in control of your phone, don't let it control you!
2.Speak softly.
3.Be courteous to those you are with; turn off your phone if it will be interrupting a conversation or activity.
4.Watch your language, especially when others can overhear you.
5.Avoid talking about personal problems in a public place.
6.If it must be on and it could bother others, use the silent ring mode and move away to talk.
7.Don't make calls in a library, theater, church, or from your table in a restaurant.
8.Don't text during class or a meeting at your job.
9.Private info can be forwarded, so don't text it.
10.NEVER drive and use your phone at the same time.
